Contact us
If you are a contract/policyholder or agent/advisor with specific questions about or wanting help managing a current policy or contract, you can access your account online or contact your service team by phone at the numbers below:
Annuity & life insurance policyholders
For Accelerator PrimeSM, Target Growth 10®, Apex MYGASM, and Target Income 10® 9/1/20 and later:
Phone: 800-374-3714
Monday through Friday 8:30 a.m. to 5:00 p.m. EST
For all other accounts:
Phone: 877-253-2323
Monday through Friday 8:30 a.m. to 6:00 p.m. EST
Customer support
Contract/policyholders can email customer support regarding form requests, general questions, the website, suggestions or concerns.
Bank and Broker-Dealer sales support
Phone: 844-335-7253
Monday through Friday 8:30 a.m. to 5:00 p.m. EST
IMO sales support
Corporate markets COLI/BOLI support
Phone: 888-594-2654
Monday through Friday 8:30 a.m. to 4:30 p.m. EST
Contact us by mail (annuities and life insurance)
Regular mail
Mailing address for regular correspondence, forms and contract/policy information.
For Accelerator PrimeSM, Target Growth 10®, Apex MYGASM, and Target Income 10® 9/1/20 and later:
Delaware Life Service Center:
P.O. Box 80428:
Indianapolis, IN 46280:
For all other accounts:
Delaware Life Service Center
P.O. Box 758581
Topeka, KS 66675-8581
Overnight address
For Accelerator PrimeSM, Target Growth 10®, Apex MYGASM, and Target Income 10® 9/1/20 and later:
Delaware Life Service Center
10555 Group 1001 Way
Zionsville, IN 46077
For all other accounts:
Delaware Life Service Center
Mail Zone 581
5801 SW 6th Avenue
Topeka, KS 66636
Incoming payments
For Accelerator PrimeSM,Target Growth 10®, Apex MYGASM, and Target Income 10® 9/1/20 and later:
Delaware Life Service Center
P.O. Box 80428
Indianapolis, IN 46280
For all other accounts:
Delaware Life Service Center
P.O. Box 758580
Topeka, KS 66675-8580
Administrative home office and corporate markets mail
Delaware Life
1601 Trapelo Road, Suite 30
Waltham, MA 02451